Philips Garment Steamer Mat Assy BTCUP V01 for model STE1030/20

This is a Non Returnable product hence kindly check model before ordering. This will only fit the models mentioned above. No other models will work with this so kindly check the model before you place the order.

• Orders are processed within 24–48 hours (except Sundays & holidays)  
• Delivery time: 3–8 working days across India.
•  Shipping charges calculated at checkout.

Shipping Charges:

• 0–2 kg: ₹99 
• 2–4kg: ₹299
• 4-6kg:  ₹499
• Above 6kg: ₹699 
•  Delivery available across 28,000+ pin codes  
• Tracking via Email & WhatsApp

• Returns accepted only for damaged, defective, or wrong items
• In case the customer has ordered any replacement accessory that does not match with the product owned, we will not accept returns. Hence kindly match the model before ordering any spare accessories or contact us before placing the order and we will assist you will finding compatible spares.

• ✅ Eligible for Return / Replacement:

• Returns are accepted only if
• Wrong product is delivered
•  Product is damaged or incomplete
•  Issue must be reported within 3 days of delivery with     photo/video proof
•  Free replacement if issue is from our side

• 
  ❌ Not Eligible for Return:
      •    If a customer orders the wrong spare part or incompatible accessory
      •    Please confirm your product model before placing the order
      •    You can contact us before ordering for compatibility support

  
  🔁 Return Process:
      •    Contact us via WhatsApp or Email with order details
      •    Our team will verify the issue
      •    Reverse pickup will be arranged within 3–5 working days

• Free replacement if issue is from our side
• Refund/replacement processed after product inspection
• Credited to original payment method  
• Processing time: 7–10 working days

• Report issues immediately after delivery.
• Ensure product is unused and in original condition.
• Return shipping charges apply if wrong product ordered by customer
• We are happy to assist you in selecting the correct spare before purchase.