Returns are accepted only for damaged, defective or wrong items. If a replacement accessory is ordered that does not match the appliance you own, we cannot accept the return – please match the model number before ordering, or contact us and we will help you find the compatible spare.
✅ Eligible for return / replacement
- Wrong product delivered
- Product damaged or incomplete on arrival
- Issue reported within 3 days of delivery with photo / video proof
- Free replacement if the issue is from our side
❌ Not eligible for return
- Wrong spare part or incompatible accessory ordered by the customer
- Please confirm your product model before placing the order
- Contact us before ordering for compatibility support
🔁 Return process
- Contact us on WhatsApp or email with your order details
- Our team verifies the issue
- Reverse pickup is arranged within 3–5 working days
